“In line with our core value of Customer Centricity, at the Polyester Business we pride ourselves on our consistent efforts to develop, strengthen and cherish our relationship with our customers. The strength and longevity of our relationships with our customers can be gauged from the fact that the average length of association with our present customers is 12.5 years.”
In today’s fast-moving and competitive business environment, innovation is the key to the survival and prosperity of any business. The Monnoo Group takes great pride in being at the forefront of continuous improvement and innovation. Our long-standing partnership with ICI Pakistan Limited has greatly aided us in this quest for improving our products and services.
Jehangir A. Monnoo, Chairman, Monnoo Group.
We are proud to be associated with ICI Pakistan Limited – our supplier of choice. Together we will strive towards continuous improvement through innovation and sustainable competitive advantage, leading to a mutually beneficial relationship.
Mian Muhammad Nasir, Chief Executive, Ayesha Group
I have been a member of ICI Pakistan Limited’s Polyester Business family for over thirty years. It is a company where customer centricity is at the heart of its business operations. I am honoured to be associated with ICI Pakistan Limited for over 3 decades, which in itself, is a testament to the level of care I received, especially when the times were tough.
One example of its customer centricity is the flagship event, ‘the International Customer Conference’ that the company organises once every two years for its key customers. The conference provides a valuable platform for the textile industry leaders to interact in an informal setting – an optimal fusion of work and fun. The last customer conference, ‘The Russian Escape’, was held in Moscow and St. Petersburgh and provided me with a lot of new information about the changing dynamics of the textile industry and also some fond memories of the fun we had.
Tariq Saud,Director, Anwar Textile Mills Ltd, United Sugar Mills Ltd and United Paints (Pvt) Ltd.